IDA-8 ($995) features and spec

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mresseguie

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Re: IDA-8 ($995) features and spec
« Reply #640 on: 12 Mar 2022, 09:59 pm »
Call John Casler. He's very accessible and always helpful.

https://nuprimeaudio.com/support/?v=7516fd43adaa

 :thumb:

Johlke

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Re: IDA-8 ($995) features and spec
« Reply #641 on: 13 Mar 2022, 05:53 pm »
Thank you very much!  I will do that right away.

John Casler

Re: IDA-8 ($995) features and spec
« Reply #642 on: 13 Mar 2022, 06:28 pm »
The remote control on my IDA-8 has quit working.  Does anyone know how I can get a replacement?  I was able to speak to the guy who distributes Nuprime products and he asked me to email him and he'd get back to me but he never did.  I'd be open to buying a used remote or even a universal remote if those options are available.  Thanks!

I would suggest you fill out a "support ticket" and ask the procedure to get a new remote, or the remote codes so you can program an after market unit.

rustydoglim

Re: IDA-8 ($995) features and spec
« Reply #643 on: 14 Mar 2022, 11:14 pm »
The remote key codes are published on the product page: https://nuprimeaudio.com/product/ida-8/

Johlke

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Re: IDA-8 ($995) features and spec
« Reply #644 on: 15 Mar 2022, 08:12 pm »
 Thanks for that info!

I've spoken with John Casler, who couldn't have been more helpful.  He guided me to complete a service request directly with NuPrime and so hopefully I'll have a working remote soon.  Thanks again to everyone for their help!