[ricardojoa]

Why does it seems like people arent getting any support from klaus@odyssey. It doesnt seems like he responds to any of the question regarding their products. Am i missing something?

[golfugh]

You need to call him, preferably in the evening EST.

[loki1957]

He is in Germany right now for a couple weeks.

[AnalogDog]

He is in Germany right now for a couple weeks.

Ah yup...even Klaus has a life outside of Odyssey Audio.
He's dealing with family stuff, so give the man a break.

[Jim N.]

Call him but not in the morning as he keeps late hours. E-mail and posting here won't do much good.

He can be a bit difficult to get hold of but he will take care of the problem. I've always gotten help from Klaus when I have needed it. Odyssey is basically Klaus and Alex.

[ricardojoa]

Is all good. At least we know we are getting  the support, other wise there is no point in getting the product.

[BobC]

Klaus is great.  Odyssey equipment is great.  But there is always a risk when doing business with such a small firm.  The company / brand is always 1 accident or illness away from trouble....which is my only anxiety.

I look at this as the price you pay for such value and personal support.

[MaxCast]

I wonder if he'll bring any new ideas from the home land.