When I needed Ebay Custumer Service staff they dont stand by the seller cause it already pass 30 days, the buyer has only 30 days to fill a claim, if you can find the complaint screen form on the site.
The Ebay site is done confusingly purposefully to be almost impossible to open a claim.
Also once you open a claim at Paypal site you no more will be able to open a claim in the ebay site.
In the 'standard' testing the tube broker test only emission level, short circuit etc if you are lucky.
The matching testing is not a test, it is a comparison amongst various tube amissions levels to pickup 2 or 4 tubes w/similar performance.