Thank you for the feedback and suggestions! Sorry, room photos are old real estate photos pre-stereo (just bought the house in February of this year).
I am a novice at this, but have a sound level meter and will run a test this weekend and will also try "flipping the gain switch". I am open to room acoustic enhancements, but need a professional to layout what should be added or changed.
A Dali national sales rep came by the house recently to check out the speakers (he also reps Naim). He meaningfully changed the position of the speakers from where the vendor's tech had placed them and then ran the speakers with a Naim setup. He spoke of setting up his laptop--I guess to do a real time analyzer test???--but never did. No meaningful change in bass output resulted from their test setup.
In the end, the Dali rep and the person who sold the speakers to me raved about the great sound throughout the room, but said that if I wanted deep bass that I would have to upgrade to the Epicon 8s ($20k) or integrate a sub.
As they left, I assumed that it was my room that was the problem. However, having just placed them in my office without a noticeable change in bass output, I am left to believe that the weak link is the speakers.
Regarding being out of phase, I would think that the Dali rep, who also ran his own speaker cables when setting the speakers up with Naim equipment, would have detected if they were out of phase???
I demoed the speakers (they were floor demos) at the vendor's store (a cavernous big room--at least 20' x 35' 14'). When I asked the salesperson, "where is the bass", he replied that their large room killed the bass, but that I would have plenty of bass in my living room. I also relied on the Absolute Sound review (April 2013) of these speakers which spoke of almost too much bass in the 18' x 22' room in which they were set up. No question that I made a mistake in buying something that I never heard produce the sound I was looking for.