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Error 04. Need to cut power to reset unit

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gustavog

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Error 04. Need to cut power to reset unit
« on: 21 Jun 2012, 05:05 pm »
Hi, after upgrading my BDP-1 to the latest firmware I am experiencing random lockups when the player is idle after playing some tracks. The screen reads Error 04 and the software revision. If I power off then I cannot power on the unit. It stays off. I have to cut power (say unplug the power cord) and then the BDP-1 can be turned on. This did not happen with the previous version of the firmware. The problem has happened twice in the last 4 days.

How can this be fixed?
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James Tanner

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Re: Error 04. Need to cut power to reset unit
« Reply #1 on: 21 Jun 2012, 05:10 pm »
Hi

Error 4 is Analog Power Supply too low - can you try a different wall plug?

james
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James Tanner

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Re: Error 04. Need to cut power to reset unit
« Reply #2 on: 21 Jun 2012, 05:18 pm »
Does it still occur if you unplug any hard drives that are connected to the BDP-1 while playing audio from a usb drive?

Chris
Bryston
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gustavog

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Re: Error 04. Need to cut power to reset unit
« Reply #3 on: 21 Jun 2012, 06:16 pm »
Quote from: James Tanner on 21 Jun 2012, 05:10 pm
Hi

Error 4 is Analog Power Supply too low - can you try a different wall plug?

james

Hello James,
I get it now. The BDP-1 is connected to a PS Audio P10 Power Regenerator. I checked it's log and there was indeed a drop of input voltage for which the P10 could not compensate so I guess that's the reason for the Error 04 on the BDP-1. Thanks
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