[mrderrick]

First, I have been in contact with James and he has suggested that I contact Chris on Monday next week to take a deeper look into what I am experiencing.

I am hoping that somebody may have worked through the same issue and can lend some advice or possibly recognise that I may have made a mistake somewhere along the line.

I requested and received via email the Firmware bin. file to upgrade the BDP-1 along with the installation instructions.

When I get to the point of selecting the bin. file from my desktop and hitting the "Update" icon, nothing happens.

The instructions say that the update can take 20 - 30 minutes depending on the server load, I had no action for 1 - 8 hours.

I have no problem that I know of with Firefox and the bryston-bdp-1.local connection.

I am using a PC with Windows XP.

Do I have to have  software installed that can open the bin. file?

Any insight would be greatly appreciated.

Thanks,

Bob D

[James Tanner]

Hi Bob,

1. Does the BDP-1 have an IP address?
2. Do you have Bonjour for Windows installed on your computer?

james

[mrderrick]

Hello James,

The Network info displayed on the BDP-1 home page is as follows;

Network - DHCP
IP Address - 192.168.1.34
Net Mask - 255.255.255.0
Gateway - 192.168.1.1

Should the Network be set as DHCP or Static?

On the BDP-1 screen 192.168.254.254 is displayed.

I do have Bonjour for windows installed and I did re-install it just to be certain that it was current. ( I am not certain if it is working though )

When I hit the update button, it appears as though data is being transmitted, abit slow though. ( blink blink pause, blink blink pause go the router LEDs )

I get the feeling that there is a minor ( though important ) detail that I am missing in the process.

Thanks for responding again!

Bob D

[James Tanner]

The 192.168.254.254 means the BDP does not have an IP address.

James

[mrderrick]

OK James,

Does that mean that I definitely have to contact Chris?

Thanks,

Bob D

[James Tanner]

OK James,

Does that mean that I definitely have to contact Chris?

Thanks,

Bob D

Hi Bob

Yes sorry I am not network savy - in fact I suck at it   Maybe others here can help

James

[James Tanner]

Bob

Just thought of something - try unplugging the power from your router for a few seconds and then repower. That will force the router to assign new IP addresses.

Then see if the BDP front panel shows a new address

James

PS .... 2-1 New Jersey

[mrderrick]

James,

The BDP-1 display does match the IP address on the Bryston homepage now.

192.168.1.34

Bob D

[James Tanner]

James,

The BDP-1 display does match the IP address on the Bryston homepage now.

192.168.1.34

Bob D

Ok try using that IP address to do the update. If all else fails Chris should be able to help tomorrow.

James

[mrderrick]

I got in contact with Chris today.

He took control of the situation and all is well.

The software update was a success.

Thanks to James and Chris!