I also think the diffusers help imaging, so I don’t know what the guy in the article you posted is talking about.
This article has a more in depth explanation about diffusion and imaging
R&D Stories: Acoustic Diffusion Research by Norman Varney https://audioxpress.com/article/r-d-stories-acoustic-diffusion-research#new_tab"Frequency and spatial irregularities are especially problematic in small rooms, such as recording studios and listening rooms. Adding diffusion to the room is almost always beneficial. Acoustic diffusion removes the hard, specular room reflections that interfere with the direct sound of the loudspeakers. They are typically used to control first-order reflections, enhance surround sound envelopment, control flutter echoes, and/or to add more aural openness and sparkle to the space."
"I have learned quite a bit over the years. Probably the most significant takeaway is that diffusion is misapplied by end-users more often than not, therefore, not performing as designed."
The PolyFlex diffusers eliminate a lot of the variables that can cause diffusion to go in the wrong direction.
You probably have the perfect diffuser placed perfectly for your room. Everything changes what we hear, a guy in our audio group has tried all types of room treatments... all at once.
The room treatments include:
Skyline diffusers
Absorbers
DIY Mpingo disks (without being "treated with a proprietary process that gives the disc a unique property to regulate the resonance of any sonic component and its transmission")
Masks, which probably perform like small cylindrical diffusers
Wood corner towers with ebony cylinders balanced in a cradle
During the Fritz Carbon 7 speaker demo (on the chairs) we suggested removing some of the square absorbers and the room sounded much better. Notice the four empty picture hanging hooks on the wall.
Does the room sound spectacularly better than other rooms in our audio group? Nope. I think my room with zero treatments images better.