These numbers represent my modified scale of 2=poor, 3=fair or average, and 4=good. Sorry, made more sense. Better than poor isn't necessarily good.
Overall Speaker Performance 4
Overall Speaker Quality 4
Value For Money 5
Reliability 4
Factory Technical Support-2 No email mail service, sometimes phone tag!
Factory Service-3
Ease of Doing Business With Your Dealer-2, mail ordered speakers from factory, closest dealer 4-6 hours away.
Ease of Doing Business With the Manufacturer-3, until I want a non-mail order model
Distribution Network-2 see above
Dealer Knowledge-na, see above
Technical Innovation-3
Product Availability-2
Brand Currently Owned: Magnepan modded MMGs
Next Speaker Purchase: Sticky with dipoles for now, not necessarily Magnepans. There is a ML dealer in town.