I don't know where else to post this. A disc got stuck in my PW trasport New Year's Eve. The manual said that I should stick a paper clip in a little hole under the drawer ( they even showed a picture) to activate the emergency release. Unfortunately, there was no little hole on my unit.
I patiently waited until this morning to call them but they're still closed for the holiday. I then sent emails to everybody who has an address listed on the site. Paul McGowan got back to me a few minutes later and told me that because I have a newer unit that works differently and I could download a new manual from the website that would show me how to remove the disc. I went back to website and downloaded the manual but it was the old one with the picture of the hole. I emailed Paul to tell him that they still had the old manual up but I never heard back from him.
Is there anybody out there with a newer unit (or manual) who might be able to advise me on this? Any help would be appreciated. Thanks.