Hi Steve;
Please check the position of the rotary switch on the back of the 4B, near the trigger input. In the 'local' position, you should have control over the amp with the front panel switch, but in any other position it will require trigger voltage for operation.
Assuming you're using an MPS1, you will have two different trigger outputs, one labeled '+12V' and the other labeled '+12V SW'. The '+12V' output will be on whenever the MPS1 is on, while the '+12V SW' output will follow the mute status of the preamp. Please confirm which of these you are using.
Thanks,
Mike