Regardless of if they are going out of business or not, there is a large problem that I am facing right now with these dealers in general (not SbS)
I have been shopping around for a tube amplifier.
The thing that I am noticing is that a lot of these dealers just don't care about customer service.
One, the communication is spotty be it by email or phone. I guess unless you are there with money hanging out of your pockets; they could careless about you as a potential customer.
Two, they are unwilling to negotiate on price. I understand that they need to make money; but if you aren't going to work with the customer, then you are going to lose a lot of buisness. We are in a recession, and anybody that is willing to spend thousands of dollars at your store should be treated with a certain level of courtesy.
Some places I have talked to have offered me MSRP pricing, or measley 8 percent discounts.
That might sound like a ridiculous thing to say, but this is a high markup specialty excess hobby.
