While I can understand Upgrade's policy relative to the concept of intellectual property rights, I think that in the long run, it's a poor customer relations policy that probably does more harm than good to them. In past correspondence with the Upgrade Co., I found them to have a rather shrill and paranoid demeanor that turned me off big time. I contacted a number of after market mod companies and all the others were upfront and forthright about what they'd do at what price. My advice to the Upgrade company would be to rethink their secretive and contentious public relations policy. However, if what's worked in the past is still working for them, who am I to say?
