So if they were using a 240v>110v step down, and you guys are on 220v, then they were probably running them at 90v intead of the 100v they should be getting.
I can't imagine that to work as well as if the right step down was used (220v>100v).
The other question I've got is were they using step down transformers that were built well?
The one I was offered with my LD player was a really cheap one. I searched for a higher quality one. And the best one I could find was still a bit disappointing. ...
Apologies again, I've edited my post to correct the error.
They were using the correct step-down transformer (220->100V). I cannot vouch for the quality, as specifics were not mentioned.
The negative reports I've read about using transformers may be related to the general power supply quality in Hong Kong. Many places do not have good power supplies, given that so many people live in high-density blocks of apartments. The problem is particularly acute in the summer time, when air-conditioners are on all the time, creating a huge current draw from buildings.
A friend of mine uses a Jon Risch power filter and he swears by it. He also says that the voltages he's seen in his building are "variable", to put it politely.
I bought a 220->100 step-down transformer for my Marantz SA-8260 (bought in Japan). The problem is that I can't compare it with/without the transformer. When I bought the transformer, I put a meter on the mains at the shop and got around 206V. With the transformer, we were getting around 96V. I've not checked it at home, but have not have any noticeable problems.
I also use a 1000W transformer for my projectors (also bought in Japan) and have had no issues. Visual degredation would be more obvious than sonic, so perhaps my building has a good supply to start with?
Based on my very limited experience, I don't believe that a transformer will have an impact on the quality of the sound - provided it is of good quality and does the step-down conversion accurately.
I remember reading about AC regenerators (PS?) a while back. If transformers do have a negative impact on sound quality, perhaps regenerators may provide the answer?