Anybody have a clue why Roxio files won't open in Roxio DE?

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Big Red Machine

I have my CD compilations saved in Roxio files and after my old XP machine crashed the files won't open in the Vista machines Roxio Creator DE version.

Anybody have a suggestion?

srb

Re: Anybody have a clue why Roxio files won't open in Roxio DE?
« Reply #1 on: 19 Dec 2009, 05:08 pm »
What error are you getting?
 
Steve

Big Red Machine

Re: Anybody have a clue why Roxio files won't open in Roxio DE?
« Reply #2 on: 19 Dec 2009, 05:22 pm »
No error.  Just nothing happens.  The program does not even flinch and try to open the file.

srb

Re: Anybody have a clue why Roxio files won't open in Roxio DE?
« Reply #3 on: 19 Dec 2009, 05:32 pm »
If Roxio had changed file types, or the file was corrupted, you would get a message saying either invalid file type or cannot open file, etc.
 
Since you're getting no response, something is wrong with the installation, and the first course of action would be to uninstall and reinstall.  Every once in a while, an Anti-Virus program will prevent proper installation, so disable that when reinstalling.
 
If you've already tried a reinstallation, then I don't know.  Is it a Dell?
 
Edit:  I only ask if it's a Dell, not to disparage their hardware, but to address their overtly large number of installed trial programs and running processes that sometimes interfere with normal operation and program installation on systems from their Home division.

Steve
« Last Edit: 19 Dec 2009, 10:21 pm by srb »