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HRT Streamer+

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earplay

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HRT Streamer+
« on: 10 Dec 2009, 11:33 pm »
Well, it sounded good until it went silent yesterday. It's about 3 months old from MusicDirect. They have a 30 guarantee. The HRT site doesn't mention a warranty.

Anyhow, my old usb dac works fine in the same port. Now I know that this could be a fluke, but I'm wondering if anyone else has had their Streamer+ quit working.

By the way, it stinks, literally. I don't know if it smelled bad before it quit, but when I got it near my face today, it smelled like ozone and petroleum.
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earplay

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Re: HRT Streamer+
« Reply #1 on: 11 Dec 2009, 12:00 am »
Just emailed HRT and got a quick reply. Customer support is good, quick customer support is very good.  :thumb:

They want me to return the product for inspection and repair. Also, they said their products have a 1 year warranty.
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Bemopti123

Re: HRT Streamer+
« Reply #2 on: 11 Dec 2009, 01:31 am »
I have had mine since the Summer.  Have not used it extensively but for what use I put on it via my MacBook Pro 2009, it sounds excellent via the latest Itunes. 

Reading your experience, I should run it more often to see whether it fails.  I hope the reliability issue you described will be something of an exception rather than something common.
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