Service in Canada - has e-mail address changed?

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jjsuperfly

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Service in Canada - has e-mail address changed?
« on: 21 Oct 2009, 09:14 pm »
Hi James,
I've a problem with my 7B-NPB and sent an e-mail on the 2nd of October to cdnser@bryston.com (which I got from the website and have used as recently as last July).  I didn't get a reply so, assuming the e-mail didn't get through, I sent another on the 15th.  Still no reply which is a bit strange.  Have you changed the e-mail address for the service dept.?

best regards, Jody

James Tanner

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Re: Service in Canada - has e-mail address changed?
« Reply #1 on: 21 Oct 2009, 10:16 pm »
Hi James,
I've a problem with my 7B-NPB and sent an e-mail on the 2nd of October to cdnser@bryston.com (which I got from the website and have used as recently as last July).  I didn't get a reply so, assuming the e-mail didn't get through, I sent another on the 15th.  Still no reply which is a bit strange.  Have you changed the e-mail address for the service dept.?

best regards, Jody

Hi Jody,

Weird?

Call 1-800-632-8217 and ask for Mike Pickett.

james

b5pt9

Re: Service in Canada - has e-mail address changed?
« Reply #2 on: 21 Oct 2009, 10:45 pm »
Having a faint recollection it might have changed to .ca from .com?  Could be an acid flashback though... :lol:

jjsuperfly

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Re: Service in Canada - has e-mail address changed?
« Reply #3 on: 22 Oct 2009, 04:03 am »
Thanks James. :)

Thanks also to Mr. Iron Butterfly.  I'll try .ca if the 800 number doesn't work...   :thumb:

James Tanner

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Re: Service in Canada - has e-mail address changed?
« Reply #4 on: 22 Oct 2009, 10:45 am »
I tested the .com link and it seems to be fine?

james