[jjsuperfly]

Hi James,
I've a problem with my 7B-NPB and sent an e-mail on the 2nd of October to [email protected] (which I got from the website and have used as recently as last July).  I didn't get a reply so, assuming the e-mail didn't get through, I sent another on the 15th.  Still no reply which is a bit strange.  Have you changed the e-mail address for the service dept.?

best regards, Jody

[James Tanner]

Hi James,
I've a problem with my 7B-NPB and sent an e-mail on the 2nd of October to [email protected] (which I got from the website and have used as recently as last July).  I didn't get a reply so, assuming the e-mail didn't get through, I sent another on the 15th.  Still no reply which is a bit strange.  Have you changed the e-mail address for the service dept.?

best regards, Jody

Hi Jody,

Weird?

Call 1-800-632-8217 and ask for Mike Pickett.

james

[b5pt9]

Having a faint recollection it might have changed to .ca from .com?  Could be an acid flashback though...

[jjsuperfly]

Thanks James.

Thanks also to Mr. Iron Butterfly.  I'll try .ca if the 800 number doesn't work...   

[James Tanner]

I tested the .com link and it seems to be fine?

james