Hi Arthur,
Just for clarification, the button labeled "mute" on older EC chassis is labeled "low gain" on the newer EC chassis, and the effect is similar if not identical. I think I've read in past, info that the relative output level of an AVA preamp can be further optimized for your system including amplifier and speakers, by changing the value of a resistor(s). If you are only using part of your volume control range and want to be able to use more of it, you might be able to get it changed.
If your preamp is in a newer SL chassis you probably don't have that "low gain" button, and if you desire more useful range from your volume control, I encourage emailing or calling AVA for further info.
Keep in mind that if you are going to try and balance source levels, that some sources such as phono cartridges have an essentially fixed output level, and others like CDPs and tape decks have adjustable level outputs. So if you were going to optimize, adjust first to your fixed source outputs such as a phono cartridge, and then use output level adjustments on the other equipment such as CDPs and tape decks.
Frank's equipment designs are great and also flexible!