I'm helping a friend in the UK choose her first computer, she's been out of the loop for the last 14 years with health issues and I recommended an iMac.
We went to the local Apple store in the UK for a personal shop (they did a great job in finding her needs and recommending which model and software to get), and we were impressed with their personal training program. This is 1 hour a week, one on one on the topic of your choice, and costs $99 in the US and about $180 in the UK. So she's on board with an iMac as the direction for her to go.
I've recommended having a back up strategy in place from day one and have a question on the Time Capsule - the wireless backup and storage looks a great idea but I've seen poor reviews on the implementation and issues with connectivity. Have TC owners had similar problems, or is it robust in operation?
Thanks in advance for any feedback.