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Has there ever been a negative review on StereoTimes?
-- There are also some reviews in the works overseas... we'll post them once they are out (and in some cases, translated over the English).
Vinnie - I thought earlier this year when we spoke on the phone you mentioned a restocking fee (1%?, 5%?, 7%?) if I bought and returned a 30.2. Is that true?
Quote from: Vinnie R. on 24 Jul 2008, 01:38 am-- There are also some reviews in the works overseas... we'll post them once they are out (and in some cases, translated over the English).The swedish magazine HiFi & Musik will be reviewing the 30.2 in the next issue (due out in a month). I´ll see what I can do about posting a translation.
Thank you for your post and I would love to hear more of your feedback regarding the Isabella + Sig 30.2 combo... glad to hear you are enjoying listening to your music again.
Quote from: jhm731 on 24 Jul 2008, 02:08 amHas there ever been a negative review on StereoTimes?Hi jhm731,I haven't read many StereoTimes reviews (mainly because I don't have a much free time as I wish I had), so I'm not surehow many negative reviews there have been compared to positive ones (vs. other review sites and publications out there). With your question above, it appears that you are voicing skepticism towards this review (or towards Stereotimes in general), correct? I do not believe that there is anything wrong with doing so. I hope that all of our customers purchase RWA equipment with confidence and trust their own ears to decide if it is the right choice for them. While positive reviews are helpful in getting potential customers interested in a certain piece of equipment (at least this is the case for us!), we strongly believe that it is essential that the customer trusts their own ears and listens for their self and decides for their self. Maybe they will agree 100% with a published review, maybe not agree at all, or maybe agree with parts of it... what is more important is that we offer a 30-day full money back return policy (minus the shipping) so potential RWA customers can be their own reviewer and try with confidence, and with a generous 5-year warranty, they can buy with confidence. Our return rate since the birth of the 30.2/70.2 has been essentially nill and we are proud of this and plan to always offer this 30-day policy and 5-year warranty. In the case of this new Stereotimes article, it was indeed positive... the reviewer, David, Abramson, is now a proud owner of the RWA Signature 30.2 integrated amp that he reviewed. Both reading the review and receiving a call from him asking to purchase the review unit made me feel really good. Just like with all the reviews before his, I appreciate all the time and effort that he put into this review and am pleased that he is another proud owner of the 30.2! Thank you all very much for your continued interest and support!Vinnie