Hi Kyrill,
Thank you for your many interesting posts. I'm sure you realise you are the official conscience of Aspen!!
When Aspen sold only kits, I did a roaring trade, worked pretty hard, made no money. I didn't even pay myself a salary, worked for nothing, and because of the nature of kits (and a little human error from time to time) almost every despatch was followed by another, little despatch to deliver the tiny parts I'd forgotten first time. Try as I might I could never eliminate that problem, and it was very expensive, swallowing a lot of time and money.
Then other kit companies joined the market, from the Far East, even from Oz. I was involuntarily involved in a war of words with one fellow, to which I never responded, and this cost a few sales. His product is good, and it is inexpensive. His public abuse was nothing personal, although it looked personal from a distance, many nasty accusations were made, but was just business. I decided I did not want to compete in this end of the business because it was not paying the bills, certainly no chance to pay a salary.
So I decided to redouble my R&D efforts, produce a better amp, and offer fully assembled modules. The Lifeforce was the result. I now draw a small salary, about half the basic wage. The Lifeforce has been quite successful, but the next step is to produce a viable, retail product. I have to build it to plug 'n play, so that all audiophiles, not just the handy ones, can buy it without thinking twice about whether or not they can build it!! This is the only way to create a viable, growing business in a highly competitive field. If there are 100K builder audiophiles out there on the planet, there must be lots more than 10M audiophiles, and I could ignore the statistics no longer.
I have demonstrated to myself that I can actually build a plug 'n play amp which performs incredibly well and is ultra reliable. I have watched an entrepreneur do just this over the last five years and make a small fortune. I will admit he's more organised and harder working (and younger), but I can do this - this guy came to me for a power supply design, accepted what I foolishly suggested, and has made a lot of money from it. My fault entirely, time I wised up......
So, reluctantly I have to leave the kit market, and move to the retail market. Would you work for $5 an hour, Kyrill? I did - for years, and I got rather frustrated with it. I earned more money as a private soldier in my National Service days in the early seventies!!
It is always true that people who build a good product cheap inevitably raise their prices. I'm sheepish about all this, but there's nothing I can do, I have health insurance, energy costs, many subcontractors and a huge R&D program to finance.
I know you are not criticising me, and your comments about cost are quite moderate, but this is the situation I work in and I'm determined to make a financial success of it. I don't like it either, I'd love to give my products away, but that's just silly!!
Cheers,
Hugh