[lbouchard]

Hello James,
is it possible to return a TorusPower conditioner units after a short period, let say 30 days, if it does not solve my power problems.
regards

[lbouchard]

This is the quality of my outlet in my home theater.
as you can see there are many hot-neutral sag and I am wandering if the TorusPower conditioner can help me soft these problems. please forward this info to your engineering department for analysis.
if you need complete file, let me know,
            
      FLUKE EVENTVIEW V2.16
                          
   File Name: F:\SNF17353.VER   
   Logger Serial Number: F17353   
   Site Description: Louis Fluke Voltage Event        
   Mode: 110V 60Hz Overwrite Oldest Events When Full   
   1759 Events Recorded: from 12/10/2006 06:45:28 PM to 29/10/2006 08:13:52 PM.   

   Hot to Neutral Thresholds:   
   Swell Voltage (Vrms): 122   
   Sag Voltage (Vrms): 118   
   Transient Deviation (V):100   

   Neutral to Ground Thresholds:   
   Swell Voltage (Vrms):  10   
   Transient Deviation (V):100         

   Line Frequency (Hz) :  0         
   Line Voltage (Vrms): 0         
   Ground Voltage (Vrms): 0         

   Frequency Thresholds:         
   Minimum (Hz):58.8         
   Maximum (Hz):61.2         
                                
                                
Event #   Start Time   Event   Extreme   End time/Duration/Degree
1759   29/10/2006 20:05   H-N Sag   117    Vrms   11.0 cycles
1758   29/10/2006 19:59   H-N Swell   123    Vrms   16.2 seconds
1757   29/10/2006 19:56   H-N Sag   117    Vrms   0:02:51
1756   29/10/2006 19:53   H-N Sag   116    Vrms   9.5 cycles
1755   29/10/2006 19:39   H-N Sag   116    Vrms   9.7 seconds
1754   29/10/2006 19:23   H-N Sag   115    Vrms   60.5 seconds
1753   29/10/2006 19:22   H-N Sag   116    Vrms   2.0 seconds
1752   29/10/2006 19:08   H-N Sag   116    Vrms   6.9 seconds
1751   29/10/2006 19:00   H-N Swell   124    Vrms   0:07:47
1750   29/10/2006 18:53   H-N Sag   116    Vrms   3.9 seconds
1749   29/10/2006 18:45   H-N Swell   123    Vrms   63.9 seconds
1748   29/10/2006 18:35   H-N Swell   123    Vrms   0:03:11
1747   29/10/2006 18:35   H-N Sag   117    Vrms   10.5 cycles
1746   29/10/2006 18:22   H-N Swell   123    Vrms   0:13:04
1745   29/10/2006 18:19   H-N Sag   117    Vrms   10.0 cycles
1744   29/10/2006 18:10   H-N Swell   123    Vrms   0:08:57
1743   29/10/2006 18:04   H-N Sag   116    Vrms   9.5 cycles
1742   29/10/2006 16:35   H-N Sag   113    Vrms   1:25:28
1741   29/10/2006 16:21   H-N Sag   115    Vrms   0:07:47
1740   29/10/2006 16:05   H-N Sag   116    Vrms   10.5 cycles
1739   29/10/2006 15:56   H-N Sag   117    Vrms   0:02:45
1738   29/10/2006 15:52   H-N Sag   116    Vrms   10.0 cycles
1737   29/10/2006 15:38   H-N Sag    73    Vrms   44.0 cycles
1736   29/10/2006 15:38   H-N Swell   123    Vrms   4.9 seconds
1735   29/10/2006 15:38   H-N Sag    74    Vrms   14.5 cycles
1734   29/10/2006 15:38   H-N Swell   123    Vrms   10.5 cycles
1733   29/10/2006 15:38   H-N Sag    73    Vrms   13.5 cycles
1732   29/10/2006 15:37   H-N Swell   123    Vrms   59.6 seconds
1731   29/10/2006 15:37   H-N Sag   116    Vrms   17.0 cycles
1730   29/10/2006 15:21   H-N Swell   123    Vrms   58.8 seconds
1729   29/10/2006 15:21   H-N Sag   116    Vrms   50.0 cycles
1728   29/10/2006 15:04   H-N Sag   116    Vrms   10.2 seconds
1727   29/10/2006 14:50   H-N Sag   116    Vrms   10.0 cycles
1726   29/10/2006 14:36   H-N Sag   117    Vrms   0:02:33
1725   29/10/2006 14:35   H-N Sag   116    Vrms   9.1 seconds
1724   29/10/2006 14:26   H-N Sag   117    Vrms   114.8 seconds
1723   29/10/2006 14:22   H-N Sag   116    Vrms   10.5 cycles
1722   29/10/2006 14:08   H-N Sag   116    Vrms   31.2 seconds
1721   29/10/2006 13:53   H-N Swell   123    Vrms   53.6 seconds
1720   29/10/2006 13:53   H-N Sag   116    Vrms   26.0 cycles
1719   29/10/2006 13:38   H-N Sag   117    Vrms   9.5 cycles
1718   29/10/2006 13:25   H-N Sag   116    Vrms   15.5 cycles
1717   29/10/2006 13:10   H-N Sag   117    Vrms   9.5 cycles
1716   29/10/2006 13:00   H-N Sag   117    Vrms   0:02:36
1715   29/10/2006 12:57   H-N Sag   116    Vrms   12.0 cycles
1714   29/10/2006 12:43   H-N Sag   116    Vrms   5.8 seconds
1713   29/10/2006 12:29   H-N Sag   116    Vrms   14.0 seconds
1712   29/10/2006 12:14   H-N Sag   116    Vrms   10.5 cycles
1711   29/10/2006 11:56   H-N Sag   116    Vrms   11.0 cycles
1710   29/10/2006 11:56   H-N Sag   115    Vrms   3.0 cycles
1709   29/10/2006 11:56   H-N Sag   114    Vrms   4.5 cycles
1708   29/10/2006 11:42   H-N Swell   123    Vrms   28.8 seconds
1707   29/10/2006 11:42   H-N Sag   116    Vrms   16.0 cycles
1706   29/10/2006 11:26   H-N Sag   115    Vrms   22.3 seconds
1705   29/10/2006 11:13   H-N Sag   116    Vrms   11.0 cycles
1704   29/10/2006 11:00   H-N Sag   117    Vrms   0:02:39
1703   29/10/2006 11:00   H-N Sag   116    Vrms   15.5 seconds
1702   29/10/2006 10:48   H-N Sag   117    Vrms   0:06:47
1701   29/10/2006 10:44   H-N Sag   113    Vrms   5.0 cycles
1700   29/10/2006 10:43   H-N Swell   123    Vrms   37.1 seconds
1699   29/10/2006 10:43   H-N Sag   115    Vrms   10.0 cycles
1698   29/10/2006 10:33   H-N Sag   117    Vrms   72.1 seconds
1697   29/10/2006 10:29   H-N Sag   115    Vrms   0:03:58
1696   29/10/2006 10:14   H-N Sag   115    Vrms   20.5 cycles
1695   29/10/2006 9:57   H-N Sag   115    Vrms   0:10:08
1694   29/10/2006 9:44   H-N Sag   117    Vrms   0:02:02
1693   29/10/2006 9:42   H-N Sag   116    Vrms   10.6 seconds
1692   29/10/2006 9:32   H-N Sag   113    Vrms   5.0 cycles
1691   29/10/2006 9:27   H-N Sag   115    Vrms   14.5 cycles
1690   29/10/2006 9:11   H-N Sag   116    Vrms   11.0 cycles
1689   29/10/2006 8:56   H-N Sag   116    Vrms   24.5 cycles
1688   29/10/2006 8:41   H-N Sag   117    Vrms   0:03:53
1687   29/10/2006 8:40   H-N Swell   123    Vrms   57.0 seconds
1686   29/10/2006 8:40   H-N Sag   116    Vrms   16.0 cycles
1685   29/10/2006 8:23   H-N Sag   116    Vrms   13.5 cycles
1684   29/10/2006 8:04   H-N Sag   115    Vrms   3.6 seconds
1683   29/10/2006 7:51   H-N Swell   123    Vrms   0:03:40
1682   29/10/2006 7:49   H-N Sag   117    Vrms   78.7 seconds
1681   29/10/2006 7:48   H-N Swell   123    Vrms   20.6 seconds
1680   29/10/2006 7:48   H-N Sag   117    Vrms   14.5 cycles
1679   29/10/2006 7:47   H-N Swell   123    Vrms   77.9 seconds
1678   29/10/2006 7:41   H-N Sag   117    Vrms   77.3 seconds

[James Tanner]

Hello James,
is it possible to return a TorusPower conditioner units after a short period, let say 30 days, if it does not solve my power problems.
regards

Hi Ibouchard,

I am sorry but there is no TORUS return policy at Bryston it would be a dealer issue.

I am not an expert at this but the Torus does not "Maintain Voltage" at a set level nor does it "Regenerate" the power sinewave. The Torus 'Isolates', 'Protects' and provides a very 'low impedance high current' source  for the equipment.

As I understand it maintaining Voltage has two issues 1. The voltage is increased at the expense of the Current. 2. Most audio equipment these days are not all that sensitive to Voltage fluctuations. Switching power supplies do not care at all about power supply fluctuations and linear power supplies (like in the Bryston gear) have a very wide range over which they will operate.

james

[lbouchard]

John,

I am trying to solve a problem with my SP2 / 9B SST. on most voltage flutuations (see my previous post) my SP2  reboots or I hear a big POP or CRACK in my speaker. Do you thing it might be a problem with my SP2 or 9B ?
I have tried to install a small smart-ups 700 on the SP2 with no success, so I am shopping for something geared toward home theater setup.

[James Tanner]

The SP2 will reboot if the voltage drops below 104 volts to protect the software.

james

[lbouchard]

James,
Voltage has to drop below 104 volts for how long before a reboot?

I guess it is time to send my SP2 for repair, it reboots at around 116 volts?!?

[James Tanner]

Hi Ibouchard,

 We can certainly have a look at it for you but I have never seen the reboot occur before the 104 volt test setting.

james

[brucek]

In the log you provided there was an extreme event here with a sag to 73 volts:

1737   29/10/2006 15:38   H-N Sag    73    Vrms   44.0 cycles

That doesn't look too good.... the rest looks fine though.

brucek

[george_k]

That's a cool piece of hardware/software, what is it and where can I get one

[James Tanner]

That's a cool piece of hardware/software, what is it and where can I get one

Hi George,

Where in Canada are you located?

james

[george_k]

I was talking about the fluke unit

I think I have a voltage fluctuation problem as well