I joined back on June 11th and traded for eleven or twelve cd's before the new "art only" option, which the new $.75 postage covers. Of those trades I received three without the booklet and most of the others included the back board as well. Two of the cd's had some minor scuffing around the outer edges, all others were in perfect condition, as good or better than many of the "as new" cd's I've bought from Amazon. It's no replacement for Amazon, but I'm only trading away cd's I'm not all that keen on having anyway. Maybe I was just lucky, but I like it so far and I'm now on the art only listing. Time will tell I guess...