Have you tried contacting Auric?
Hi Audiojerry.
Yes, I have contacted Audience- the makers of AI. They recommended that I wash the CDs with Joy dishwashing liquid. This didn't touch the cloudiness. They then recommended that I treat the CDs again. This did not work. They next recommended that I try Radio Shack scratch repair fluid. This took off some of the cloudiness, but then I noticed fine scratches on the CDs and I wasn't sure if it was due to my efforts with the AI or the Radio Shack fluid so I have not applied this again.
Audience offered me nothing else. When I asked if they would refund the $40 I paid for the AI they said they would. They rejected my thought that something was owed me for the damaged CDs.
Rather than take the refund, I suggested to Audience that I send the fluid to a third party who could act as an arbitrator. Audience did not respond to this. Nevertheless, I sent the fluid to someone who represents Audience products (not AI) and who I thought would be objective. That individual, for reasons he never explained, used only one drop of the AI (the instructions say to use 2-3). Despite that, he did observe the delayed appearance of clouding, though he viewed this as no big deal. I wish he had used the stuff as directed, as I did.
That's where things stand now. I am now trying to get some idea of how many other people have had the same problem. The thing is, unless one examines already treated CDs, and under direct light, they might not know that their CDs have been devalued. Just imagine the person unloading all your stuff after you've left this cruel world trying to explain that cloudy CDs are really O.K. Of course, its not that that bothers me so much as the psychological burden of having crappy looking CDs. I have always prided myself on the beautiful condition of my CD collection.
"Rupe"