[David Morasco]

On January 14, I used the "Forgot Password" page to change the password I had been using.

I just tried to log in with this recently changed password and I got the same message/screen:


•   Login

An Error Has Occurred!_____________________________________________________________
That username does not exist._______________________________________________________
                                                                            Back


I am not optimistic that changing the password again will fix this.

[David Morasco]

I changed the password.  I later logged out and then tried to Log In.  Exact same error message as in my previous post (12:34 am).

For quite a while now (when I was able to log in), I have had to log in twice. The 1st time it says Incorrect Password.  The second time, using the identical password, it lets me in.  I had inquired about this when it first happened and I did not hear anything back.  I just kept logging in twice - until this latest issue.

I have changed the password twice and this has not fixed the issue.  Clearly with the dual log ins and the error message (which is incorrect - the username does exist) there is something else wrong.

   

[ServerAdmin]

I changed the password.  I later logged out and then tried to Log In.

To clarify : after changing the password, you were then able to log in?

[David Morasco]

Yes.  Each time I changed the password I got in. 

After I exited and later tried to return, both times I got the same error message:

•   Login

An Error Has Occurred!_______________________________________ ______________________
That username does not exist._________________________________ ______________________
                                                                            Back

[ServerAdmin]

It must be something to do with your browser. You could try incognito mode to see if you still get the same issue, clear all stored data, or better use a different browser (that you haven't used to log in with before).

[David Morasco]

It is the same browser I have been using for years and it works fine with everything else.

I am not going to use another browser. 

Please close my account.