[dminches]

Has anyone successfully spoken to tech support recently?  I have been trying for a couple days and left a message but no one picks up or returns my call.

[James Tanner]

Maybe I can help - jamestanner@bryston.com

[dminches]

James, I am still waiting for direction for my issue.  I have tried calling and emailing but I am not making any progress.

[James Tanner]

Can you email me your question please and I will see what I can do - jamestanner@bryston.com

james

[dminches]

Can you email me your question please and I will see what I can do - jamestanner@bryston.com

james

James, I just sent you another email.  Please let me know if you didn't get it since this is the 3rd one I have sent this week to you and Mike.

[James Tanner]

Yes I got it - thanks.

Just so everyone is aware there is a world wide parts shortage so we are asking customers depending on the specific issue to hold off sending in any repairs until we can get the appropriate parts.

james

[gdbalp]

James,

What would be the service turnaround period for a 9B-SST amplifier at the present time?

Is it still better to go through one of your authorized dealers for this servicing?

Luigi

[James Tanner]

James,

What would be the service turnaround period for a 9B-SST amplifier at the present time?

Is it still better to go through one of your authorized dealers for this servicing?

Luigi

The problem is I can not say as we keep being told parts will become available in 3 weeks and after 3 weeks its another 3 weeks.

james

[Rocket]

Hi James,

It must be so frustrating running a business at the moment. Best of luck.

Cheers Rod