@James Tanner, @Chris
Hello James, Chris,
Coming back to you on this issue:
- So I sent out my Bdp-3 to Vienna for repair (on February 26 it got there)
- Edvard Potisk from Avitech and his team investigated it and they let me know that the power supply is to be replaced and that it has been ordered from Canada.
I kindly thank him for his support until now.
- In the mean time, today, after 6 weeks, he confirmed me that: "Unfortunately we are still waiting on the parts. " and I have no visibility when the part will be received, the product repaired and sent back to me
In this case, as the part is unavailable and the waiting time is unknown, would you consider to send a new product instead as replacement?
Thank you very much and have a good day.