Dear Erik,
We are sincerely sorry for the error in you order and delay in communication. Doug and I are very seriously addressing the increase in the level of activity over the last 6 months to provide superior customer service. The vampire OFC "USED" RCA pair was agreed to by phone and sent to you for 1/2 price or $12.50. It appears this is not satisfactory thus we will be more then happy to provide you a full discount. The wrong value in caps I will send out on Monday and you may keep the erroneous values. Again, please aceept our apologies.
Sincerely,
Kyle Takenaga