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Never heard of this. Have to say though, I enjoy the negotiation aspect of the buying process.
ask if they have any loaners to sell.If your looking at a luxury than a broker might be the way to go.
I guess working in sales for decades has made my skin thicker. I enjoy car buying. I am direct in my offer, and even more direct when I don’t like how it is going. I am very happy to buy at my offer or walk. And I won’t ever return for that car. It has worked for years. Bought my Mom a car recently. We drove it, she liked it, and we offered. They countered. I stood up. They caved. We bought. Could a broker have helped? Maybe, never used one. Most of the awful stories I hear are from folks that either don’t understand the process and how to derail it in their favour, or those that want the lowest possible price ever heard of for the car.