[racerxnet]

Hi James,

I contacted Bryston USA to see if I could get a new membrane for the BP-25 machined aluminum remote. The answer is that Bryston no longer carries the membrane and we should buy the new style remote. Unfortunately that's never going to happen, as I prefer the old simplistic approach to controlling the Pre-amp. Do you have any NOS membranes available on the shelf I can purchase. The remote works, but the membrane has worn through on the volume down button. Black tape looks ugly. Any help would be appreciated. I'd bet there is something laying around. The membrane measures 2 and 1/16ths x 3 and 15/16ths.

Mark

[James Tanner]

Hi James,

I contacted Bryston USA to see if I could get a new membrane for the BP-25 machined aluminum remote. The answer is that Bryston no longer carries the membrane and we should buy the new style remote. Unfortunately that's never going to happen, as I prefer the old simplistic approach to controlling the Pre-amp. Do you have any NOS membranes available on the shelf I can purchase. The remote works, but the membrane has worn through on the volume down button. Black tape looks ugly. Any help would be appreciated. I'd bet there is something laying around. The membrane measures 2 and 1/16ths x 3 and 15/16ths.

Mark

Hi Mark,

Email Mike at Bryston and he may be able to help.

mpickett@bryston.com

james

[racerxnet]

Hi James,

Any reason Mike does not answer his emails after several attempts?

MAK

[James Tanner]

Hi James,

Any reason Mike does not answer his emails after several attempts?

MAK

Not sure but I will poke him today.

james

[Fernando]

Not sure but I will poke him today.

james

James, my BP-25P machined aluminum remote suffers from the same Mark's does.

I would feel happy if Mike finds another new membrane for mine.

Fernando.

[James Tanner]

James, my BP-25P machined aluminum remote suffers from the same Mark's does.

I would feel happy if Mike finds another new membrane for mine.

Fernando.

OK please email Mike as well - that way we can gang up on him. 

mpickett@bryston.com

james

[Fernando]

OK please email Mike as well - that way we can gang up on him. 

mpickett@bryston.com

james

right now ! 

[racerxnet]

James,

I have to thank you, and Bryston for the replacement remote at no charge. Superb customer support on the BP25. Same to Mike as well.


Thank You,

Mark

[Fernando]

James,

I have to thank you, and Bryston for the replacement remote at no charge. Superb customer support on the BP25. Same to Mike as well.

Yes, me too 

I'm waiting for the membrane to arrive soon.

Fernando.