Great Customer Service from Mod Wright, Thanks

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jimbones

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Great Customer Service from Mod Wright, Thanks
« on: 16 Feb 2016, 05:42 pm »
Just wanted to publicly thank Dan for the excellent customer service he provided me on an issue I was having with my LS100. I suspected I had a defective remote control. I contacted Dan (personally answered the phone) and offered to send one out right away. It fixed the problem and all is well again. I enjoy doing business where I can speak top the designer and he takes pride in his work. Thanks Much Dan and Kristin!

vinyl_lady

Re: Great Customer Service from Mod Wright, Thanks
« Reply #1 on: 16 Feb 2016, 05:59 pm »
I couldn't agree more. Dan and Kristin are great, and great to work with. They really appreciate their customers.

dminches

Re: Great Customer Service from Mod Wright, Thanks
« Reply #2 on: 16 Feb 2016, 06:30 pm »
The beauty of doing business with "the little guys."  They care about every customer.

modwright

Re: Great Customer Service from Mod Wright, Thanks
« Reply #3 on: 18 Feb 2016, 06:32 pm »
You are most welcome!  Customer service has always been paramount to me and my business model.

It is my goal to have RETURN customers who are satisfied with our products now and in the future.

Thanks,

Dan

screener

Re: Great Customer Service from Mod Wright, Thanks
« Reply #4 on: 18 Feb 2016, 07:43 pm »
The beauty of doing business with "the little guys."  They care about every customer.

Little guys with huge customer service.+++++