Nuprime Dac-10 Remote issues

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vintage9594

Nuprime Dac-10 Remote issues
« on: 19 Aug 2019, 11:49 pm »
I have a Dac-10 that sounds fantastic but the remote is kinda of a P.O.S.  It only works if I Power the Dac off/on, I bought it to use the volume control but after it sits for a period time unused it quits working and only
the flip of a power switch gets it to engage.

It s the Manufacturer doing anything to correct these issues?  I have read that other owners have experienced the same or similar problems with these remotes

Thank for any guidance....

JackD

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Re: Nuprime Dac-10 Remote issues
« Reply #1 on: 20 Aug 2019, 12:07 am »
If the unit is new then fill out a service ticket and get a replacement. Mine has worked flawlessly since March of 2016 and it gets used daily with the original batteries. 
« Last Edit: 20 Aug 2019, 01:27 am by JackD »

rustydoglim

Re: Nuprime Dac-10 Remote issues
« Reply #2 on: 20 Aug 2019, 01:03 am »
Is your DAC-10 in standby or mute mode? if the remote is non functional unless you have to power cycle the DAC, you should contact support with a help desk ticket. This is the first time I have heard about this problem so I don't have an answer for you.

jonbee

Re: Nuprime Dac-10 Remote issues
« Reply #3 on: 20 Aug 2019, 02:44 am »
I use both of mine daily for 3 years, w/o issues.
However, the switches are somewhat sensitive to the direction they are pressed from, imo. Your finger should be on the face with the lettering.