I've gone ahead and plugged the unit directly into the wall and has been so for about 14 hours. No difference that I can tell. I'm wondering if the unit got damaged during shipping? I'm at a complete loss as to what to do now.
Hmmmm... Other things to try:
1) check all the fuses, sometimes an open fuse will still allow "distorted" sound to come through.
2) check the source and make sure "it" didn't just happen to fail at this tuime
3) Try different interconnects and inspect the integrity of both the output and input RCA jacks on the player and the amp to make sure they are not loose or damaged
4) try a different input to make sure that the CD "in" is not damaged in some way. Since this amp has a phono input, running the CDP through it could give similar symptoms (if not worse) so make sure that is not the case.
Good luck