Oh no, I'm not offended in the least. There were definitely hiccups in the process, and I don't mind the criticism of our part in that. We learned some things and hopefully "RSII" will go smoother because of it. Our entire business is "customer direct" with no stores or distributors in the middle, so it's an imperative be able to do this smoothly.
I'm looking forward to kicking this off - - just waiting for people to apply!
Mark Deneen
JuicyMusic