Keeping track of the number of projects we have going on at any given time has been more of a challenge as the numbers increase. So we set out to develop a tracking system that will allow us to monitor exactly where we are at with any given project at any time.
What we now have set up in the shop offers a myriad of views and, so far, it seems to be working quite well (we are still in the beta development stage).
One major advantage of this system is that customers will be able to check the status of their project at any time. Here is an example of what they might see...
When someone places an order, they are naturally curious as to how we are doing on their project. So we often get emails and calls asking "how are you coming on my speakers?" Or, "when will they be finished."
We can never answer the latter question as speakers normally get born when they want to...not when we want them to. But at least now, people can check anytime they want (they just have to be careful not to wear out their keyboard checking as the graph will not move all that fast).
In this test example, you see how we did on my new SS8's. We didn't need to pack or ship them so the graph was never complete.
If you want to play with it, you can input invoice "1001" and the last name "salk" to see the fake order we are building for Mary (she "ordered" a few more speakers than I did and you can see each one separately). Here is a link to the page:
http://www.salksound.com/projects%20home.phpWe don't have a link to this page on our site yet since we are still in the beta stage. But we hope this one-of-a-kind system will be a real asset to those placing orders with us.
Enjoy!
- Jim
