My CD player acted like yours. Went to a dealer, they said "disconnect the positive (POWER) battery cable, WAIT AN HOUR for it to reset. Reconnect the battery cable." Then they said the CD is full of discs and that if the CD player does not reset than you should buy a new cd player, cost $2300.00...so i left the dealer and parked in their lot. Then (1) i turned the radio on to a FM station, (2) pressed the "CD" button, (the FM radio station should go off),,, then i pressed the "eject" button. The screen showed "CD 1"...then i pressed the "CD" button again and the "Eject" button, it then showed "CD 2",,kept doing it until it said "No CD installed". After that i could load and eject a CD. I am trying the battery cable disconnect tomorrow (WAIT AN HOUR) to reset the entire CD player. The toyota technician said i will have to reset the clock, that the car will start up.