Customer service that is!
I just received my totally redone Omega Grande 8s in Parisian Maple today.
Louis did a killer job on these speakers. The website pics just don't do them justice. I'm amazed at the craftmanship of these speakers. ABSOLUTELY BEAUTIFUL !!!!
My old pair in Sapele which I bought used off the net. Had some issues with the veneer which were out of Louis's control. I contacted Louis to see what I could have done.To my surprise
.. After seeing some pics ..he told me to send them in.
He had nothing to gain by this. No money changed hands. I must say his company is now, right at the top of my list when it comes down to taking care of people that own his art work. Being a one man show. I would like to take the time to let him know how much I appreciate his hard work.
Thanks Louis for a job well done! Your company and clients will continue to grow when you treat people in kind. You definitely have that down to an art! I will be a future customer no doubt!
All the best to you and thanks for everything!
YOU DA MAN