I've been trying to email Nuforce support regarding a problem I have but keep getting the message:
Your message did not reach some or all of the intended recipients.
Subject: RE: Ref9V3SE - RCA Connector
Sent: 14/07/2011 8:51 PM
The following recipient(s) could not be reached:
'Support Nuforce' on 14/07/2011 8:51 PM
550 #5.1.0 Address rejected [email protected]I don't know what's going on but this is the email I'm trying to get through:
Dear Bob (NuForce Technical Support Manager)
I have forwarded the response from your Australian distributor regarding the problem with the female RCA. Clearly I am not going to get any support from him. Can you please now do something to rectify the problem as I requested in my initial email to you. I look forward to a positive response at your earliest convenience.
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The response from the Australian distributor was:
I dont have any nuts for those some people has broken those before I replaced mine with Ehichman RCAá which I think sounds better and much more robust
BR
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My email to the distributor regarding the problem was:
I need to obtain a new plastic nut for the WBT female RCA plug on one of the Ref 9's.
It broke off when I was changing RCA cables. The plug itself is fine - only the plastic nut is broken.
I have tried a couple of other nuts from various other female RCA's however it seems this one is non standard. I realise I may have to purchase the whole female RCA fitting just to get the plastic nut but such is life! Let me know what you can do.
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So now what do I do? Has anyone else had this problem with Nuforce support before and how did you solve it?
Do I have to replace the female RCA socket due to no available parts?
Which one would you recommend as a replacement?
Help!!!
