[matthewpartrick]

For some reason it's not showing up on the network.  When I went to my.bryston.com, it said the BDP3 is currently unreachable and that it must be running S2.06 (I dont' know if I"m running this or not.

When I go to "my computer" and see the BDP3 listed on network devices, it has a big ? as the symbol.  I tried to "connect as" and now it prompting me for a username and password.  I know what the username is, but I have no idea what the password is. 

Is there a way to recover this?

Any advice would be great.

Thanks!

[James Tanner]

HI

User name and password are both ...  bryston

james

[matthewpartrick]

Ok, I logged in successfully, and it is showing up on the network now.  However when I go to my.bryston.com I am getting this message:

[James Tanner]

Ok, I logged in successfully, and it is showing up on the network now.  However when I go to my.bryston.com I am getting this message:

Hi

I will ask Chris to help.

james

[gbaby]

Hi

I will ask Chris to help.

james

I wish you would ask Chris to help me. I have been trying to get my wifi and two front USB ports working for some time now. 

[unincognito]

I wish you would ask Chris to help me. I have been trying to get my wifi and two front USB ports working for some time now. 

Please place the BDP into service mode and email me the service id.  Service mode can be activate using the menu on the front of the unit.

http://support.bryston.com/downloads/BDP/Manic%20Moose%20Manual.pdf

Chris

[matthewpartrick]

Whatever I did is working now.  Thank you guys so much for being receptive to customer service/troubleshooting.  One of the best companies when it comes to this.  Thanks again!