From Q&A section......
What happens when the battery is at the end of its lifetime? Are you looking for a system that helps customers to change the battery on their own? Do I have to send the unit back?
We have used the best quality of the Lithium battery cells which have 100% depth of discharge equal to 3,000 to 5,000 cycles depends how you discharge them. Therefore, generally speaking, the battery pack will have a life expectation for more than 10 years and we consider them as lifetime parts. Thus, we designed the battery pack for not easy for customers to replace themselves. Yes, we have a RMA system that will help our customers to return and also repair broken machines.
Last updated: Wed, Jul 22 2015 7:46 AM CDT
Thanks but no thanks.
