Can you direct me to directions for pairing remote with latest epot3max? I have looked and tried instructions for V2 but no success.
The pairing process is essentially the same for all models. It only works with the Silver metallic Apple remote.
1) Turn on the preamp via press/release of the encoder pushbutton
2) Then press/hold in the encoder pushbutton for 20+ seconds at which point the preamp enters pairing mode
3) Then press any button on the remote but recommend you press the center/enter button
That's it. At this point the preamp should respond to the remote.
It's described in our online documentation: https://tortugaaudio.com/docs/apple-remote-pairing/
Let me know if this doesn't work but we use this procedure almost every day so I know it works if the procedure is followed.