Hi Folks,
Still looking into this but so far engineering seems to think it may be an issue of a Voltage-setting potentiometer set incorrectly. The amps that are having issues all seem to be in Australia where the Voltage is 240, different from Europe, (220-230V) and North America at 120V.
We are investigating further but the 'failures' may not be failures but just the amplifiers are not starting up on the 240V line when it's off by a few Volts. The adjustment may clear it up.
james