[mclsound]

hi Guys
to make a long story short as possible:
Purchased a new Marantz DV9600 in March/2009 off a CAM'er,put 20hrs on it and thought I would try a modification..sent it to Michigan on May24/09,got it back 6wks later not working properly(told him I woud drive 4.5hrs to pick up(road trip) safely..he declined.....wierd)so I felt a large amount of distrust and sent it locally on July 06/09(no names at this time) to fix.WELL...on Aug 14/09 the original MODDER gave the local shop his credit card and was willing to pay for everything up to this point and all shipping back to him and fix everything for free and I told the local shop to release it to him and>>>>>>> They said"" NO we can fix it""!! So I said OK .
Well over a year later and $2200(orig. purchase and mod) ..what do I get when I call"Thanks for reminding me,still waiting on parts"".
Were does one go from here?
thanks

[decal]

Two questions....
1.Why did you let the first guy get away with ripping you off? 
2.Why did you let the second guy keep your equipment for over a year(ripping you off again)and not do anything about it? 
Just curious.Good luck,you're gonna need it!!

[mclsound]

hi Decal
1- Not so much letting him,but more so had enough of his constant lying bable.But as stated was going to send it back
2-I am going in to this shop in the next week or so and since i have $2200 into this player and they took on the responsibility for it ,I feel that I am entitled to something,hell DVD is almost out and Blueray is in.
Here is the catch:they are a authorized repair shop for over 100 brands,Krell being one,and I own Krell gear.But I am emotionally done with this player and his excuses.

[Rocket]

Hi,

I had a similiar problem and bought an ampzilla 2000 and one of the monoblocks was defective and wouldn't work with 240v 50hz correctly (kept blowing fuses).  The dealer and manufacturer had a disagreement and I was left in the cold to a certain extent. 

I sent the amplifier 1800miles to Melbourne.  The technician gave me a similiar story to you and told me that amp could be fixed.  It took 8 months for him to repair it and in the end I had to contact Consumer Affairs.  It was funny how quickly the amp was repaired after I sent him a letter of demand.

The amp works fine now except I have DC hum and buzzing from one of the monoblocks.  I now have to buy a ps audio humbuster III  .

Anyway, collect the DVD and send it to someone reliable.

Regards

Rod

ps I can empathise with how you feel 

[Letitroll98]

Well, it's spilled milk at this point.  Obviously yank it from the second shop now, with this amount of time passed he likely has no idea how to fix it and is unwilling to invest more time and money into a losing proposition.  Contact the first modder to see if he will still honor the agreement to fix.  He has no obligation to do so as who knows what has been done to the unit at the second place, but he might be willing to look at it.  Since you have $2200 into it already, it's a value bet to add a couple of hundred more if need be to get working.

I'm sorry that I can't sympathize.  I have a local shop that repairs everything I bring to him exactly on the time frame he states.  The one problem that had to be returned to him was back in short order using an innovative solution.  He said to make sure to call and report how well it worked so he could keep records on it.  I have no idea what I'll do if he ever closes up shop. 

[bpape]

If the person who originally offered the mod offered (and is still willing to follow through) to pay for any repairs plus the shipping costs, what are you out at this point other than time if he can get it right and is willing to do so?

Bryan

[mclsound]

Yea,first modder (upgrade co.) is out of the question.I have never been in a situation of so much BS in my life...It is these examples that give audio mods a bad name....but the repair shop has also pushed my last and final button.I figure 400 days is enough.

[decal]

No offense but,it seems to me you have just compounded your grief for letting this situation go on for over a year.Why didn't you do something about it in a timely manner?If you end up in small claims court or something similar,this is what the judge is going to be asking you,too.I don't know your financial standing but to me,$2200.00 is a lot of money.To sit by idly for more than a year has put you in a bad situation as far as recouping any of it.Just my opinion,humble as it may be.Again,good luck,you're going to need it.

[Phil A]

I've had a few things modded, including my current Oppo BDP-83 (by the way, a few months back after having the Oppo modded, I moved the DV9600 to the secondary basement system.  I am not a picky person, but I would probably only go for mods from a couple of people.  I also would not spend over a certain amount.  Once a mod gets above $1.5k (and I have spent more), I sort of think about whether it is worth of it in terms of potential normal problems/repairs to the unit.  I've also bought some expensive digital or video things in the past and I figure if you get more than 5 years use out of either, it's probably not far from the end of its product life cycle in terms of what is currently out there.  So I avoid super expensive digital or video.  I have DACs in the main and basement systems.  A newer one in the main system and a 15 year old one that still sounds good in the basement system (where I use the D9600 as a transport) and that system doesn't see tons of use.  I figure there are no moving parts as in a transport in a DAC.  I also discovered for hi-rez, an HDMI audio de-embedder (I have the Port-ta PET 4000 switch de-embber which is less than $70 shipped) and find with my newer DAC, I prefer taking hi-rez from the player to the DAC.  I also think that for the long haul using that is going to be less obsolete vs. other things over time.  Sorry to hear about your troubles.

[bpape]

You may want to contact ASI-TEK. 

http://www.asi-tek.com/index.html

Doug does some great work and does the Marantz.  Had the pleasure of having is signature modded BDP-83SE at AKFest this year.  I was blown away with what he'd done to this player and how it sounded. 

Obviously, repair work is not his main gig - it's modding but I'm sure he's very familiar with the unit.  He promises 7-10 day turnaround.

Bryan

[Phil A]

No offense but,it seems to me you have just compounded your grief for letting this situation go on for over a year.Why didn't you do something about it in a timely manner?If you end up in small claims court or something similar,this is what the judge is going to be asking you,too.I don't know your financial standing but to me,$2200.00 is a lot of money.To sit by idly for more than a year has put you in a bad situation as far as recouping any of it.Just my opinion,humble as it may be.Again,good luck,you're going to need it.

I guess the point is to try to help where he stands now?  I more or less noted that purchasing a DV9600 (I got mine when it was first out) in 2009 in was nearing the bottom part of its life cycle and I'd personally think very hard before investing in a mod at that point.  I know some people don't want to mod stuff when it is under warranty either but if I'm going to mod something, it's going to be something I can live with for several years.  The prior post about trying to get another modder to look at it would be good.  It's a question of how much you want to invest at this point.