You asked for it, you got it!

1. Sold it to a guy in New York
2. He did not want insurance but I got some anyway along with delivery confirmation.
3. What he got was a small box with two labels that read "Seattle Bulk Mail Facility". box contained a book, pair of socks and fingernail polish!!
4. Asked for a refund, but he apparently did not know that when you pay with paypal for something non-ebay there is no guarantee.
5. I filed through the USPS and he did get most of his money back.
6. The delivery confirmation never showed it being delivered.
7. Without me buying and paying for the insurance on my own he never would have gotten a refund.
8. This all ocurred around november.
9. About a month ago I got an email from the person i had bought the unit from saying the Jolida was at his place. He had gotten a notice from the USPS saying they had an undeliverable pkg and come and get it.
10. The labels were gone from the outside of the box so they had to open it up and look at the front of the 2nd box which had his original return address.
11. The boxes showed no damage from dropping but yet those caps had come off.
12. Lots of questions:
where has the box been all this time?
where did the seattle labels come from?
why did he not want insurance?
how the heck did the damage occur?
So now I am stock with a Jolida that needs repair, deciding what I should do