[satfrat]

I'm saving as much as 50% off of the vastly over priced, and price-fixed MSRP of many of the manufacturers who don't understand the free market.  audiophileliquidators does match the manufacturers warranty.  Even if this turns out to not be true, I'VE SAVED 50%.  On the off-chance I do have infant mortality on the product *and* they don't honor their warranty, I can just buy another one.

Let me see, a company spends years designing and marketing a highly-respected product line to a niche market and the line continues to improve, and you say it is vastly overpriced.  The free market also drives values UP on classic equipment when a design turns out to be a great performer.  I guess you expect to pay scrap value for Dynaco Stereo 70 amps or Sequerra tuners.

Bad form, pal, very bad form.

Disclaimer:  I do not own, and couldn't afford, Bryston, but when their gear significantly advances the state of the art  I'd say it is not over priced.

Agreed. I would go one step further though and say this whole thread is in bad form frankly. I don't own Bryston either but some of the gear I do own have this liquidator on their website in a list of bad form businesses to avoid. A PM to James on the validity issues would have been a much classier thing to do than to spread this BS business all over a public forum IMHO.

Cheers,
Robin

[TomW16]

I wouldn't agree that the whole thread is in bad form as it does bring attention to the fact that multiple unauthorized vendors appear to be selling Bryston equipment and James has mentioned that the list of authorized dealers is posted on the Bryston web page.  If I were in the market for Bryston gear, I would search out the authorized dealers and support the company making great gear.

It is an eye opener for me to see so many unauthorized places selling Bryston equipment.

Cheers,
Tom

[vegasdave]

My experience with audiophileliquidators.net has been very positive.  I've ordered a number of items from them ranging from amps, multi-zone amps, controllers, and speakers.  Everything has been shipped in a timely fashion and has arrived in perfect condition. 

I'm saving as much as 50% off of the vastly over priced, and price-fixed MSRP of many of the manufacturers who don't understand the free market.  audiophileliquidators does match the manufacturers warranty.  Even if this turns out to not be true, I'VE SAVED 50%.  On the off-chance I do have infant mortality on the product *and* they don't honor their warranty, I can just buy another one.

It's your money, if you want to spend more than you need to to get exactly the same product feel free.

Well sir with that attitude eventually there will not be any high quality high end manufactures around to get the 50% discount from.

james

James,

Well stated. 

My local Bryston dealer provides reasonable discounts (especially to returning customers) on all gear (not just Bryston) that they sell.  Moreover, if someone really wants to save money on Bryston gear PURCHASE IT USED.  I brought a BP25 with MPS-1 power supply a years ago for $1200 and I still have 17 years remaining on the Bryston warranty.  Interestingly, one should note that audiophileliquidators.net discout on Bryston gear is ~20% NOT 50%!!  The amount of money that your saving IMO is not worth the risk!

Best,

John

That's true too. When the pro audio dealer couldn't get my BP6P for me, I went to another authorized Bryston dealer, and he in fact did give me a pretty good discount.

But again, if you wanna get a great deal on a Bryston amp, look up a pro audio dealer.

[vegasdave]

My experience with audiophileliquidators.net has been very positive.  I've ordered a number of items from them ranging from amps, multi-zone amps, controllers, and speakers.  Everything has been shipped in a timely fashion and has arrived in perfect condition. 

I'm saving as much as 50% off of the vastly over priced, and price-fixed MSRP of many of the manufacturers who don't understand the free market.  audiophileliquidators does match the manufacturers warranty.  Even if this turns out to not be true, I'VE SAVED 50%.  On the off-chance I do have infant mortality on the product *and* they don't honor their warranty, I can just buy another one.

It's your money, if you want to spend more than you need to to get exactly the same product feel free.

Take this bs somewhere else. This is unacceptable.

[satfrat]

I wouldn't agree that the whole thread is in bad form as it does bring attention to the fact that multiple unauthorized vendors appear to be selling Bryston equipment and James has mentioned that the list of authorized dealers is posted on the Bryston web page.  If I were in the market for Bryston gear, I would search out the authorized dealers and support the company making great gear.

It is an eye opener for me to see so many unauthorized places selling Bryston equipment.

Cheers,
Tom

While this is true the thread title also publicizes this POS business everytime we post!!! That is what I personally find offending and anyone with half a brain would think twice before pubilizing the name of a business  in a thread title undercuts a company in that company's forum for petes sakes.


Cheers,
Robin

[vegasdave]

Yeah, it's an insult to Bryston and other companies.

[ian.ameline]

My experience has been both simple and positive. When I cave into my lust for bryston gear, I email James. I let him know which particular product I want, and I ask him to put me in touch with a local authorized dealer who will give me a good price. Later that day I get a reply with a dealer name, phone number, and a contact name there -- I call, say that James Tanner sent me their way, and they give me a good (and discounted) price. 2 weeks later, I get an outstanding peice of gear with the full warranty, the dealer gets some business, and James gets another order.

Everyone is happy.

It really doesn't have to be any harder than this.

-- Ian.

[NewBuyer]

I wouldn't agree that the whole thread is in bad form as it does bring attention to the fact that multiple unauthorized vendors appear to be selling Bryston equipment and James has mentioned that the list of authorized dealers is posted on the Bryston web page.  If I were in the market for Bryston gear, I would search out the authorized dealers and support the company making great gear.

It is an eye opener for me to see so many unauthorized places selling Bryston equipment.

Cheers,
Tom

While this is true the thread title also publicizes this POS business everytime we post!!! That is what I personally find offending and anyone with half a brain would think twice before pubilizing the name of a business  in a thread title undercuts a company in that company's forum for petes sakes.


Cheers,
Robin

Hi Robin!

Hey you are obviously very upset and I am truly sorry if I have offended you.  My sense about this topic (right or wrong) has just been different from yours, that's all.  You see, it seems to me that James and everyone at Bryston are actually more than happy to be as completely open and public as possible about these apparently shady, and surprisingly numerous, online vendors - in fact the more public exposure the better! - as this of course is the best way to outmarket them and reach the new-buying, online-shopping public.  In fact I now see (thanks James!) the current list of 8 vendors that Bryston publishes/warns about on their own very public website, and perhaps the other vendors that myself and others have asked about here will now get added to that list as well. 

Not everybody has a local dealer that we wish to buy from - and we all further know that James is always happy, welcoming and available to take all questions here on the forum.  He has also always been extremely helpful to me personally on this usually friendly forum here, whenever I ask anything (which I've greatly appreciated I might add).

So I see, that so far in this thread Robin, you have accused the OP (me) of being low-class and half-brained -- and who knows, maybe you are right! (how would I know?  ).  I rarely worry about whether my questions come across as too base or too dumb.  Instead I prefer to just ask, rather than remain ignorant!   Either way though, "low-class and half-brained" is certainly not intentional, and please know that I do always try to do my genuine best - and I hope you will please feel better and accept my apology.

And once again, thanks to James and everyone else who kindly opted to help me and others with their replies in this thread, as you have helped this potential buyer avoid some wolf-in-sheeps-clothing vendors.  I think it is important, and I'd definitely rather my potential purchases of Bryston gear, would actually support Bryston.   

[satfrat]

I wouldn't agree that the whole thread is in bad form as it does bring attention to the fact that multiple unauthorized vendors appear to be selling Bryston equipment and James has mentioned that the list of authorized dealers is posted on the Bryston web page.  If I were in the market for Bryston gear, I would search out the authorized dealers and support the company making great gear.

It is an eye opener for me to see so many unauthorized places selling Bryston equipment.

Cheers,
Tom

While this is true the thread title also publicizes this POS business everytime we post!!! That is what I personally find offending and anyone with half a brain would think twice before pubilizing the name of a business  in a thread title undercuts a company in that company's forum for petes sakes.


Cheers,
Robin

Hi Robin!

Hey you are obviously very upset and I am truly sorry if I have offended you.  My sense about this topic (right or wrong) has just been different from yours, that's all.  You see, it seems to me that James and everyone at Bryston are actually more than happy to be as completely open and public as possible about these apparently shady, and surprisingly numerous, online vendors - in fact the more public exposure the better! - as this of course is the best way to outmarket them and reach the new-buying, online-shopping public.  In fact I now see (thanks James!) the current list of 8 vendors that Bryston publishes/warns about on their own very public website, and perhaps the other vendors that myself and others have asked about here will now get added to that list as well. 

Not everybody has a local dealer that we wish to buy from - and we all further know that James is always happy, welcoming and available to take all questions here on the forum.  He has also always been extremely helpful to me personally on this usually friendly forum here, whenever I ask anything (which I've greatly appreciated I might add).

So I see, that so far in this thread Robin, you have accused the OP (me) of being low-class and half-brained -- and who knows, maybe you are right! (how would I know?  ).  I rarely worry about whether my questions come across as too base or too dumb.  Instead I prefer to just ask, rather than remain ignorant!   Either way though, "low-class and half-brained" is certainly not intentional, and please know that I do always try to do my genuine best - and I hope you will please feel better and accept my apology.

And once again, thanks to James and everyone else who kindly opted to help me and others with their replies in this thread, as you have helped this potential buyer avoid some wolf-in-sheeps-clothing vendors.  I think it is important, and I'd definitely rather my potential purchases of Bryston gear, would actually support Bryston.   

Newbuyer,,, why don't you just cut the bull and modify your title?

[NewBuyer]

Newbuyer,,, why don't you just cut the bull and modify your title?

It's no bull Robin!  Would you feel better, and would you then accept my above apology, if I do this for you? 

If so, then please say so, and perhaps also personally suggest a title that would help - and yes I will definitely consider making a replacement for you! 

[satfrat]

Newbuyer,,, why don't you just cut the bull and modify your title?

It's no bull Robin!  Would you feel better, and would you then accept my above apology, if I do this for you? 

If so, then please say so, and perhaps also personally suggest a title that would help - and yes I will definitely consider making a replacement for you! 

My experience with audiophileliquidators.net has been very positive.  I've ordered a number of items from them ranging from amps, multi-zone amps, controllers, and speakers.  Everything has been shipped in a timely fashion and has arrived in perfect condition.  

I'm saving as much as 50% off of the vastly over priced, and price-fixed MSRP of many of the manufacturers who don't understand the free market.  audiophileliquidators does match the manufacturers warranty.  Even if this turns out to not be true, I'VE SAVED 50%.  On the off-chance I do have infant mortality on the product *and* they don't honor their warranty, I can just buy another one.

It's your money, if you want to spend more than you need to to get exactly the same product feel free.

Well sir with that attitude eventually there will not be any high quality high end manufactures around to get the 50% discount from.

james

Don't do it for me,,, do it for Bryston. Are you really that clueless?

[NewBuyer]

...it seems to me that James and everyone at Bryston are actually more than happy to be as completely open and public as possible about these apparently shady, and surprisingly numerous, online vendors - in fact the more public exposure the better! - as this of course is the best way to outmarket them and reach the new-buying, online-shopping public.  In fact I now see (thanks James!) the current list of 8 vendors that Bryston publishes/warns about on their own very public website, and perhaps the other vendors that myself and others have asked about here will now get added to that list as well. 

Not everybody has a local dealer that we wish to buy from - and we all further know that James is always happy, welcoming and available to take all questions here on the forum.  He has also always been extremely helpful to me personally on this usually friendly forum here, whenever I ask anything (which I've greatly appreciated I might add).

...And once again, thanks to James and everyone else who kindly opted to help me and others with their replies in this thread, as you have helped this potential buyer avoid some wolf-in-sheeps-clothing vendors.  I think it is important, and I'd definitely rather my potential purchases of Bryston gear, would actually support Bryston.   

Are you really that clueless?

Yes I definitely am!     Obviously James would let us know, if he feels as you do. 

Otherwise, I will trust that my stated position above, is agreeable with him (I do trust James, including in his own forum).   

[jethro]

Everybody please choose their words carefully and respect others. This is a
perfectly good thread arising from a good question. I won't tolerate name calling.

Thank you.

[James Tanner]

James’s Rant:

Unauthorized dealers

Well at some point we each have to decide what has value for us and what does not.
 
The bottom line is most high end companies and dealers (at least this high end company) work on a very small margin that allows the company to survive and the dealer base that services ours and their customers to survive.

If customers decide that our services and products are not worth the asking price then so be it – we will become extinct and for good reason.

But those that undermine and attempt to profit from other peoples expertise, knowledge and efforts with no skin in the game are the lowest of the low in my opinion.   There is no long term commitment to the customer or the product. The dealers and companies that supply their customers with knowledge and expertise so that they can make educated decisions are undermined, the product becomes unprofitable and the support goes to zero.  The attitude is simply a short term approach summed but by ‘what can I get out of this and screw everyone else’. I am really tired of this ‘me first’ approach to life.

Believe me,  this  ‘race to the bottom’ where price is the only deciding factor for purchasing a product or service will only result in everything getting relegated to mediocrity and quality companies with quality products and services disappearing from the landscape.

James

[Phil A]

I saw statistics about 6-7 years back (and in today's climate they have to be down) that the average high end dealer in the US nets 3-8% after paying all expenses.  With today's economy, netting 3% if they are lucky means they have to sell several million dollars worth of merchandise just to live and stay afloat.  They need to carry some inventory (floor models and some stock items) that at a minimum for even most small high end dealers is a few hundred thousand dollars.  They need to means to carry that inventory.  If they don't have it the choices will be to go to a website w/o the ability to sit down and compare expensive items not to mention face to face dealing and support.

[ecramer]

The one question i have do they or did they ever have any Bryston equipment and where did they get it from. Does  Bryston equipment have serial numbers. If so it should be easy to just get a peice or two from the unauthorized sellers  and see where the the stuff is coming from.

ED

[James Tanner]

The one question i have do they or did they ever have any Bryston equipment and where did they get it from. Does  Bryston equipment have serial numbers. If so it should be easy to just get a peice or two from the unauthorized sellers  and see where the the stuff is coming from.

ED

Hi Ed,

Yes we track all warranty and sales through serial numbers and eventually we track down where the hole in the dike is.

james

[95Dyna]

I think James hit the central issue of this thread with the value proposition.  Value means something different to every consumer.  I am about to become a Bryston owner (7B's, BP26 MM/MC, BCD1) and have investigated all the alternatives including the Audiophile liquidators of the world.  They provide nothing in the way of value or customer relationship.  It is simply a transaction to them where you place your order then cross your fingers and hold your breath.  Unfortunately for me there isn't a Bryston dealer within 2.5 hours of my home that can offer me an audition on these products.  They don't stock them or demo them.  They are also not interested in talking about them in deference to the products they do stock and demo.  There is no value being provided by the authorized dealer either for me in this scenario.  The price difference between Audiophile Liquidators et al and the offer one authorized dealer gave me is $1,100.00.  So, I as a consumer must decide what value I have received for the $1,100.00 to decide where I will buy.

Let me tell you I have never seen anyone who represents a company work harder than James Tanner at doing everything he possibly can to make a prospective customer feel comfortable with his company and products.  I joked with James recently in a PM that I have this theory that James Tanner is a fictitious front name for a group of 10-12 people who sit in a room banging out emails all day!  Is James worth $1,100.00 in this experience?  To me he has been.  Oh, and I get the 20 year warranty at no extra charge.  What a deal.  I'll choose the authorized dealer not because of any value they offer but the value Bryston and James Tanner represented to me during the process.

[95Dyna]

I had the same question as ecramer and alexone as to where the Bryston products the unauthorized websites are selling is being sourced.  If you can believe Audiophile Liquidators et al, they claim it comes from inventory puchased from dealers who have gone out of business.  Combine this with my experience of very little value being provided by the authorized dealers and a picture emerges:  Bryston sells product to a legitimate authorized dealer, the dealer is not providing value to the end user, goes out of business as a result creating the cut-rate internet market (nature abhors a vacuum).  To eliminate this problem the authorized dealers have to do a better job providing value and Bryston may want to consider monitoring those who don't more closely taking the appropriate action with them to protect the brand they have worked so hard over the years to establish.

Some of you no doubt have different authorized dealer experiences.  This opinion comes strictly from my experience.

[doug s.]

hmmmm - joined a/c forum yesterday.  made one post - this one.  i'm all for a bargain as much as the next guy, but this smells funny...   

doug s.

My experience with audiophileliquidators.net has been very positive.  I've ordered a number of items from them ranging from amps, multi-zone amps, controllers, and speakers.  Everything has been shipped in a timely fashion and has arrived in perfect condition. 

I'm saving as much as 50% off of the vastly over priced, and price-fixed MSRP of many of the manufacturers who don't understand the free market.  audiophileliquidators does match the manufacturers warranty.  Even if this turns out to not be true, I'VE SAVED 50%.  On the off-chance I do have infant mortality on the product *and* they don't honor their warranty, I can just buy another one.

It's your money, if you want to spend more than you need to to get exactly the same product feel free.