I just wanted to jot a message to the forum, and to Bob in particular. I own the very first pair of Timepiece 3.0's to roll off the line. Since I received them in October, I've logged--due to travel--only about 40 hours on them. Even so, they are already the finest speakers I have ever owned.
They replaced a pair of Merlin VSM-MM's; which replaced a pair of Amphion Xenons, which replaced a pair of Dali Grand Coupes. I'm done with my speaker evolution (unless I get the Revelations, one day after winning the publisher's clearing house), but there's another chapter to this story:
Turning on my Belles 350 reference amp the other day, I was greeted with a spark, lots of smoke, and white noise emanating from my speakers. I have to say, the only thing I was worried about--besides burning down the high-rise I live in--was my Timepieces. It was 930 p.m. eastern standard time, and even though I hadn't had any contact with Bob since i received my speakers, I gave him a call. He was still in the factory, working. He talked me off the ledge, and told me that if the amp had in fact damaged my speakers--which I won't know until I get a new one and do a listening test--he would send me the appropriate replacement parts, AND walk me through the repair. "I don't want you to have to pack those babies up and haul them all the way back here," he said. That kind of personalized service is way above and beyond the call of duty, and yet another reason I suspect that SP is garnering such a loyal fan base. When I get the 3.0's up and running again, I welcome any SP buyers in the NYC area to stop by and audition them in my home. They are something special, and so's the company.
My next call is to Dave Belles, a phone call I have somewhat diminished expectations for
thanks for indulging,
David Matthews
