Hello chgolatin2,
It does sound like you have a bad tube in there. Now there are a couple things to consider. For one, the Jolida amps do not have a preamp stage. The 12AX7 tubes are the first stage of what is basically a power amp. Input tubes. While these input tubes can make a difference, the other small tubes, the 12AT7 driver tubes, can and usually do make even a larger difference.
Also, you don't mention which tubes are in the amp now. Are they "Jolida" labeled tubes or Electro Harmonix? They have been supplied with either depending on the age of the amp. Either of these tubes can provide you with a very good presentation when mated with the proper input/driver tubes.
The problem is that describing one's personal preferences or what you consider "...the sound to literally take me to heaven...." is very subjective and never interpreted the same by others.
I would recommend a replacement pair of tube to replace the bad tube and maybe another and then do some playing with input/driver tubes. These will make a big difference and cost you a whole lot less than eight EL34 or KT77 tubes.
Now, as someone else has mentioned, this is all irrelevant if you have not yet chosen speakers or other components of your system.