Wow, this is a tough crowd! Feels like (or worse than) audioasylum.
In this sound bite society, you have micro-seconds to grab attention and try to keep it. One-way methods of communication are tough especially when you're not sure who the audience will be.
I know it fustrates me when audio gear is obviously overpriced. Maybe I'm not elitist enough to fit in here either. The frequency response is nearly ruler flat, but now you ask, "Is that all you got?" Would you expect the vendor to focus on the product weaknesses?
The speakers sounded good, but used ordinary binding posts/caps. So the answer is to use "audiophile accepted" parts? To what end? To reduce profits, increase prices, or meet military grade standards for toughness? Do you also disagree with his priorities (quality drivers and proper design)?
The workmanship of the cabinets weren't perfect, OK. But I had a house built in 2005 that cost over 100 times as much and we've had plenty of "issues".
You don't like seeing nice pictures of the mountains? So should he include images of garbage pits instead or tell you it stinks where he lives? Would that help convince you that he offers a competitive product?
Oh and someone is offended by the little christian fishy. Did you complain about Bob from SP Tech who devoted a page to express his faith? How little attitudes have changed in 2,000 years. Would you prefer him to be a her, or Jewish, or black, or a wheelchair user, or young, etc.?
I'll admit, these speakers aren't my cup of tea, but I can understand and respect what he's trying to do. I'd be ready to cut a new guy some slack, but from what I've seen he really does need much help except for just getting off his back.
I'm glad never to have taken the initiative to start a company. I don't recall the new start vendors that are established here at AC being treated like this.