Rob S.
I hate to tell you but you got a bad tube! It appears (big glow as described) that you had a filament very weak that took most of the load (filament) of both tubes, reason for the other one to barely turn on and consequently giving you the distortion you mentioned, as the tubes were not working (transconductance) properly! It failed but did not short...if it was shorted out (most likely filament to cathode), you would had an immediate blown fuse, not to mention also some ugly smell!
That is the nature of tubes...if the tube fails from inception, it will short or not work properly from the moment you turn it on....sometimes within a few minutes! Reason for making certain you and everyone else get tubes that are fully tested properly. Keep in mind that this does not happen very often as people may think.
All Candelas are burned in a minimum of 24-48 hours prior to shipment with the stock JJ ECC82/12AU7! I have not seen one fail yet!!!
Also make certain as you roll tubes (is it fun or what...), that the unit is off and so is the amp or amps ...or else

Regards,
Alex