PayPal overcharge. Computer error and great scam?

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jswallac

PayPal overcharge. Computer error and great scam?
« on: 5 Mar 2006, 08:26 pm »
Perhaps I am just too paranoid.  I have been doing a fair amount of reading in the area of forensic accounting and its relation to basic scams.  It is entirely possible that I now have a bit too much skeptisim when it come to these things.

I just completed a paypal transaction where I received $300 before fees.  Fees should have been 2.9% plus $0.30, for an even $9.  To my surprise I was charged $12.  I am pretty sure these billings are completely automated with no human interaction.  Given the huge volume of PayPal transactions it seems unlikely it would occur any other way.  So how could such a "mistake" occur?

I have read about many scams that operate something like this.  A few lines of code are interested to cause a small amount to be skimmed off to some other location.  In the case of banks, perhaps a few cents of interest is taken from many savings accounts.  Who would notice a small error such as this?  Doubtful many ever check these calculations.  A small error, multiplied over 100s of thousands of transactions, adds up to a sizeable sum.

I have written Paypal asking what is going on.  I have not heard back, but I suspect they will simply say it was a computer error.  My account will be corrected and that will be that.  Perhaps some additional code will now identify my account as one that checks the fee calculation so the "accidental error" does not occur again.  

So have I been reading too much forensic accounting texts?

toxteth ogrady

PayPal overcharge. Computer error and great scam?
« Reply #1 on: 5 Mar 2006, 09:04 pm »
Thanks for posting about this. I just double checked an ebay auction I was paid for this morning to discover that I've been overcharged $9.49... sumbitch! That's using the 2.9% + $.30 fee that is listed as the total fee on Paypal's website. Is there some kind of hidden fee in addition to the 2.9% + $.30 that we're not aware of?

maxwalrath

  • Full Member
  • Posts: 2080
PayPal overcharge. Computer error and great scam?
« Reply #2 on: 5 Mar 2006, 10:04 pm »
I'm curious also...I am sure I've been paying more than 2.9% + .30.

jswallac

PayPal overcharge. Computer error and great scam?
« Reply #3 on: 5 Mar 2006, 10:16 pm »
I got my answer and it appears that there is not any error, scam, or deception.  Just your basic gouging.  My buyer was from that distant land of the great white north (Canada).  Paypal adds an additional 1% fee for cross border transactions.

toxteth ogrady

PayPal overcharge. Computer error and great scam?
« Reply #4 on: 5 Mar 2006, 10:35 pm »
Yep... turns out that's what happened with me as well. That's quite a little operation ebay and paypal have got goin... sheesh.

wje

Re: PayPal overcharge. Computer error and great scam?
« Reply #5 on: 5 Mar 2006, 11:14 pm »
Quote from: jswallac
So how could such a "mistake" occur?

Quite possibly, the answer to this issue lies in the movie Office Space. ;)

Levi

PayPal overcharge. Computer error and great scam?
« Reply #6 on: 5 Mar 2006, 11:42 pm »
I don't understand Paypal fees aswell.  A payment to me of $400 yeilds to the following fees:

Total Fee: -$15.90 USD

 
Fee Type: Payment Received
Basic Fee: -$11.90 USD
Cross Border Fee: -$4.00 USD
Non USD Fee: $0.00 USD
BC Promo Offer Fee: $0.00 USD

I guess it depends what type of transaction has transpired?  Huh.

Quote from: toxteth ogrady
Thanks for posting about this. I just double checked an ebay auction I was paid for this morning to discover that I've been overcharged $9.49... sumbitch! That's using the 2.9% + $.30 fee that is listed as the total fee on Paypal's website. Is there some kind of hidden fee in addition to the 2.9% + $.30 that we're not aware of?

Dan Kolton

  • Jr. Member
  • Posts: 180
PayPal overcharge. Computer error and great scam?
« Reply #7 on: 6 Mar 2006, 12:58 am »
If you think the 1% PayPal fee is bad, call your credit card company and your bank, and ask what each charges for international transactions.  I'm pretty sure you'll be unpleasantly surprised.