Nuforce is great with support, this is true.
But Nuforce is extremely confusing with their marketing and product literature. I just bought the P-8 expecting a passthrough on input 3. Why? Because it says so on Nuforce's website in the P-8 product detail page, and on many other websites of dealers that sell the P-8 today. I make lots of purchasing decisions based on online information. It is vital that it is correct and up to date.
Second, nowhere is the "bass extension option" explained for the Ref 9.02's. My dealer offered it so naturally it sounded like a great option, to just get better bass for my 2-channel purchase. But only to learn that this s a no-no to get this option for a simple 2-channel hifi setup. According to a Nuforce thread buried deep, the bass extension option is ONLY for amps that are powering a sub.
Am I correct with everything here? If so, does this mean I have to return all of my Nuforce gear to get it all reconfigured?